Welcome to TrackReward! TrackReward is an online platform that helps digital businesses, SaaS companies, and creators manage, monitor, and optimize their affiliate and referral programs efficiently.
TrackReward, including its web platform and all associated versions or iterations, is owned and operated by TrackReward (“the Company” or “TRACKREWARD”), a registered legal entity. If you require additional information, you may contact us at support@trackreward.com.
By accessing and using www.trackreward.com, you accept and agree without limitation to be bound by these Terms and Conditions.
These Terms and Conditions form a legal agreement between you (“User”) and TrackReward (“Service Provider”). Before using the website or subscribing to a plan, please carefully read these Terms and Conditions. Using the site, registering an account, or purchasing a plan implies full acceptance of these terms.
TrackReward may update, modify, or replace these Terms at any time. The latest version will always be available on the site, and users are advised to review the Terms regularly. If you disagree with any part of these Terms, you must stop using the platform immediately.
TRACKREWARD – TrackReward, the operator and owner of www.trackreward.com.
Conditions/Policy – This Terms and Conditions agreement.
Site/Website – The TrackReward online platform available at www.trackreward.com.
User – An individual who registers an account on TrackReward.
Customer – A user who subscribes to one of TrackReward’s paid plans.
Service/Services – All services offered on the TrackReward platform.
Affiliate – A third-party promoter who refers traffic or sales via tracking links in exchange for commission, subject to the terms of the program.
Contract – The agreement formed between TrackReward and the Customer upon the purchase of a subscription.
Document – This Terms and Conditions Policy.
Access to the site is granted in accordance with these Conditions. Use of the platform indicates your agreement to these terms.
We reserve the right to:
By using the site, you agree not to:
You agree that your business is not involved in:
TrackReward reserves the right to suspend or terminate any account in violation of these restrictions.
TrackReward may provide links to third-party sites for user convenience. We do not control or endorse these sites and are not responsible for their content or performance. Use them at your own risk.
TrackReward offers various subscription plans, which can be viewed at https://trackreward.com/#pricing. All plans include a 3-month free trial, which can be canceled anytime before the trial ends without incurring charges. No credit card is required to start a trial.
Plans are available exclusively through our platform.
All payments are securely handled through our payment provider. By purchasing a plan, you agree to their Terms & Conditions. Prices are listed in USD.
A binding contract is formed once payment is accepted and your subscription is activated.
Subscriptions (monthly or annual) can be canceled at any time but are non-refundable. Cancellations take effect at the end of your current billing cycle. During the remaining subscription period, access to services will remain active.
Cancel by:
TrackReward may suspend or delete accounts at its discretion without prior notice. Terms that are meant to survive termination (e.g., liabilities, indemnities) remain in effect after account closure.
This applies only to Clients managing affiliate payouts themselves (i.e., not using TrackReward Managed Payouts).
When using Managed Payouts, financial responsibility is governed by:
TrackReward is a tracking and reporting tool only. We do not handle direct payments to affiliates (unless Managed Payouts is enabled).
Clients are solely responsible for paying their affiliates.
TrackReward is not liable for:
Clients agree to resolve such issues directly with affiliates.
Clients shall indemnify TrackReward from any claims or disputes related to affiliate payments.
These Conditions are governed by the laws of the applicable jurisdiction of TrackReward’s registration. Disputes may be resolved through:
TrackReward shall not be liable for:
You agree to hold harmless and indemnify TrackReward, its staff, and partners against claims arising from your use of the platform or breach of terms.
We are not liable for service delays or failures due to events beyond our control (e.g., natural disasters, network outages, labor strikes).
If any provision of these Terms is found invalid, the remainder will still apply in full.
These Conditions, along with any other referenced agreements or policies (e.g., Privacy Policy), represent the full agreement between the User and TrackReward.
We welcome all feedback and suggestions at support@trackreward.com.
Effective Date: April 21, 2025
TrackReward is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information through our website and services, including any data collected via www.trackreward.com ("Site") and the TrackReward platform ("Service").
By using our Site or Service, you consent to the practices described in this Privacy Policy.
TrackReward is a software platform that helps companies manage affiliate, referral, and partner programs. We operate globally and provide tools for tracking, analyzing, and managing promotional campaigns run by our customers and their affiliates.
If you have questions about this policy, you can reach us at: support@trackreward.com
We collect information in the following ways:
a. Information You Provide
When you use our services, you may provide us with:
b. Information We Collect Automatically
We may automatically collect:
c. Information from Third Parties
We may receive data from third-party tools, integrations, or advertising partners you choose to connect with TrackReward (e.g., payment processors, analytics services, or ad platforms).
We use collected data to:
We do not sell your personal information. However, we may share it with:
We retain your data for as long as needed to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data, subject to our legal obligations.
Depending on your location, you may have rights to:
To make a request, contact us at support@trackreward.com.
We use cookies, pixels, and local storage to:
You can control cookies through your browser settings.
We take data security seriously and implement reasonable technical and organizational measures to protect your information. However, no system is 100% secure, so we cannot guarantee absolute security.
If you are accessing our service from outside the country where our servers are located (e.g., the United States), your data may be transferred, stored, or processed in that country. By using our services, you consent to this transfer.
Our platform may include links to or integrations with third-party services. This Privacy Policy does not apply to those services, and we encourage you to review their privacy practices.
TrackReward does not knowingly collect personal data from children under the age of 13 (or 16 in some jurisdictions). If you believe we have collected such information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. The latest version will always be available at trackreward.com/terms-policy. If material changes are made, we will notify users by email or platform notice.
If you have any questions or concerns about this Privacy Policy or your personal data, reach out to us at support@trackreward.com.
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